Terms of Services Echo
SHIPPING AND DELIVERY Currently Andrini marmellate make deliveries only within the Italian territory through trusted couriers. The shipping costs are 8 € with free delivery for orders above 50 €. Andrini marmellate multispedizione uses a system that enables you to target products to entities other than the buyer. This service allows to both companies and individuals to manage the gift in a simple and fast. The goods will be delivered to the address indicated on the order form. If no one will collect, the courier will leave a notice in writing to the address and return the next day at no extra charge: it is compulsory to indicate in the order a telephone number to enable the courier to contact you in case of his absence. In case of delivery due to prolonged unavailability of the customer is not possible, the carrier will begin the process of returning goods which provides for a penalty for the customer. The tax documents (receipt / invoice), if the destination address of the goods is different from the person ordering, will be sent to the latter. IMPLEMENTATION OF THE CONTRACT Andrini marmellate will provide to process your order within 5 working days of receipt of confirmation of payment. UNAVAILABILITY 'PRODUCTS In the event that the products were temporarily unavailable, Andrini marmellate will contact the customer to agree on how to proceed with the order. BILLING On request of the customer, the company shall issue a tax invoice. To obtain invoices you must tick the appropriate box and fill in the required fields required: company name, VAT number and tax code. An invoice is issued to the shipment of goods and included in the package. RIGHT OF WITHDRAWAL Under Article. 5 Legislative Decree 185/99, the consumer has the right to cancel the contract. The right of withdrawal must be exercised within 10 days of receipt of goods by sending a registered letter to the address
Andrini Marmellate & C snc
A. Diaz, 18
The notice shall include:
- Expressing his intention to terminate the contract
- The purchased product description (product name + product code + quantity purchased)
- Date on which the order was placed and the order code (which you will find is indicated in the schedule accompanying the goods is of the order confirmation in the mail)
- The particulars of your c / c banking (bank name, no. Of the current account, ABI, CAB and CIN) in order to allow a Vis the repayment of sums.
The communication of the request for reimbursement may be anticipated by [email protected] or fax (030951005) as long as it is confirmed by registered letter within 48 hours.
The goods must be returned within 10 working days of receipt.
The shipping costs are borne by the customer as required by legislation on electronic commerce.
Andrini marmellate will refund the sums due, by bank transfer within 30 days of receiving notice of intention to withdraw, if the merchandise is unopened and has not been damaged. For this reason Andrini jams recommended to carefully pack what you intend to return in order to protect the products.
Caution: the right of withdrawal may be exercised only if the goods are perfectly intact in its entirety and not used.
RECEPTION OF DAMAGED PRODUCTS IMPORTANT: Before accepting the shipment to verify the integrity of the openings. Any damage or tampering packaging must be immediately attendant making the delivery, adding the delivery note, before signing, the words AGREE WITH RESERVE DETAILED, and describing in detail (also in writing) the nature of the damage, after having opened the packaging and the packaging of goods IN PRESENCE attache to the address. In the event that the goods received is damaged, the customer is asked to contact Andrini marmellate within 5 working days of receipt, it will collect the package at their own expense, and to re-process your order. Contacts: - Phone: 030951005 - [email protected] CONTACT /
For any problems or clarifications in the use of this virtual store, for any complaints or particular curiosity [email protected] an email sent to the address or call 030951005
JURISDICTION FOR DISPUTES
For any disputes arising from the application of this legislative decree the territorial jurisdiction is vested in the courts of the place of residence or domicile of the consumer, in accordance with Art. 14 of Legislative Decree 22 May 1999 n. 185.